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Help Center
How the marketplace works
Answers to the questions people ask most: listing an item, buying, verification, payouts and orders.
Safety
Safety and disputes
How buyer protection, refunds and disputes are handled, and who handles them.
Returns
Returns and refunds
The return window, who pays return shipping, and how a refund reaches you.
Privacy
Privacy and your data
What we collect, who processes it, and what we store locally.
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Payments, refunds and account access
Checkout, payment processing and refunds are provided by Whop. A payment problem is raised with Whop using the order email you checked out with. TUQO login problems are handled here — use the contact form below or reset your password from the login page.